According to a report published in Business Today, Tata Consultancy Services (TCS) will ask 75 percent of its 4.48 lakh employees to work from home by 2025.
- The new Secure Borderless WorkSpaces (SBWS) model has improved the company’s speed by 25%. After the lockdown opens, TCS can become WHM’s neo-normal code.
- Over the past few weeks, TCS has stated that it does not need to be more than 25% of its employees in the workplace to get 100% productive.
- TCS believes that 25% of the project team may not be in one place.
- According to Gopinathan, this does not mean that people will lose their jobs.
The company’s CEO, Mr. Rajesh Gopinathan believes that the crisis has actually been given a good direction and it forced them to shift to the next phase of their operating model, which is Work from Home (WFH).
TCS, which runs work from home until 2025, asks 75% of its 4.48 lakh employees worldwide (including 3.5 lakhs in India), up from the industry average of 20% today. The new model, called 25/25, requires much less office space than it occupies today.
TCS’s Chief Operating Officer, NG Subramaniam says, “We do not believe that we need more than 25% of our employees at our facilities to be 100% productive.”
He said every employee should spend only 25% of their time in the workplace. Of all the team members, only 75% of the project team can be in one location and the rest are dispersed across geographical areas.
TCS made the decision after 90% of its 448,000 employees called the Safe Borderless Workspaces (SBWS) a lockdown aftermarket operating model. In a letter to employees, TCS CEO and MD Rajesh Gopinathan writes that he has seen over 35,000 meetings, 406000 calls, and 340 lakh messages across TCS on the SBWS digital collaboration platform.
TCS has been investing to create SBWS for the past several years. “We have come out strong and our model is more proven than ever,” says Rajesh Gopinathan, CEO and MD of TCS.
Rajesh is not about moving the person out of the office and giving him access to a laptop and desktop at home. It is much more than that. “It’s about taking the whole element of the operating model and what we call SBWS in this kind of extended environment.”
The company has revamped its cybersecurity posture, project management practices and systems to ensure compliance with the right workflow, work monitoring, and project quality and security.
According to experts, TCS is taking the lead, and there is no other option but to follow the lessons learned from the lockdown for other Indian IT companies, leading to a more rapid and widespread “virtualization” of business practices.
Several surveys conducted last month indicated that CEOs believe that the fifth staff in the post-Covid world will go to work from home.
Encouraging more employees to work from home can also help save on TCS costs because they require much less office space than they occupy today. “We have come out strong and our model is more proven than ever,” TCS CEO and MD Rajesh Gopinathan told the news portal.
According to Ashutosh Limaye, senior director of Anarock Consulting, 25 percent fewer employees in the workplace may lead to a 15 percent decrease in the amount of office space needed. Part of the reason may be the lack of shared spaces in terms of common areas or amenities.